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Trade

on

tv

tradeontv.com

Office

All Software 24 L.L.C-FZ
Prime Business Center
33rd Floor
Down Town-Business Bay
Dubai, United Arab Emirates

Company

KHALID SHABAN
Office No. 305-427
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates

Support Center

Get help with your financial data platform and find answers to common questions

Our Support at a Glance

We're committed to providing you with the best support experience

92.4%
Customer Satisfaction
8 min
Average Response Time
9-6 ET
Support Hours
250+
Resolved Issues Weekly

Contact Our Support Team

Choose the support option that works best for you

Live Chat

Average response time: 5 minutes

Available 9am-6pm ET

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Email Support

Response within 12 hours

Business hours monitoring

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Frequently Asked Questions

Which TV models can I use the Trade on TV app with?

The Trade on TV app is available on Android TV, Samsung Smart TV, LG webOS, and Apple TV platforms. Please check our compatibility list for more detailed information.

How long do deposits and withdrawals take?

Deposits are typically processed instantly. Withdrawals take between 1-3 business days depending on the payment method.

Do I need a subscription to use the app?

Yes, you need to choose a subscription plan to use the Trade on TV app. We offer different plans including Basic, Pro, and Premium. All plans come with a 7-day free trial.

How can I access multi-screen mode?

To access multi-screen mode, open the app and click on the layout icon in the top right corner. From there, you can select your preferred layout and customize each section.

How do I use the AI-powered features?

Our AI-powered features are available in the "Analysis" tab. You can access pattern recognition, sentiment analysis, and risk assessment tools. These features are available on Pro and Premium plans.

Platform Features

Get support for our advanced trading platform features

Advanced Charting

Data visualization with 100+ indicators and real-time market information

4.3 User Rating
28 Support Articles
Get Help
Multi-Screen Mode

View up to 9 different markets and financial data panels simultaneously

4.1 User Rating
22 Support Articles
Get Help
AI Analysis

AI-powered market insights with 87% accuracy and real-time data analysis

4.0 User Rating
19 Support Articles
Get Help
Portfolio Management

Track market performance with real-time financial metrics

4.2 User Rating
25 Support Articles
Get Help
Market News

Stay updated with live financial news from over 50 global sources

3.9 User Rating
17 Support Articles
Get Help
Mobile Integration

Seamlessly sync financial data between TV and mobile devices with instant alerts

4.4 User Rating
31 Support Articles
Get Help
2.5K+
Early Adopters
50+
Countries
4.2
App Rating
Beta
Launch Phase